Refund policy

We offer exchange or store credit on items within 14 days, with receipt and with the item in the same condition it was sold in. 

To be eligible for exchange or store credit, your item must be in the same condition that you received it. You’ll also need the receipt or proof of purchase. 

We are not able to refund shipping costs or provide return shipping. 

You can always contact us for any exchange question at coachhousekids@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is not as described, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.